Wikipedia Regional Ambassadors/Mid-Semester Check-Ins

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This page serves to guide Regional Ambassadors in their mid-semester check-in process (with professors and Campus Ambassadors). This should be a collaborative page, and each case will vary depending on the experience and situation. Please just use this as a general guideline for conducting these interviews. Some of your Campus Ambassadors are likely already sending you a mid-semester status; please still make sure you have all the answers you need!

Process[edit]

  • Contact Professor/Campus Ambassador via email.
    • Give a brief explanation of the need for this meeting.
    • Propose a few meeting slots (approximately 20-30 minutes) that work for you.
    • Suggest they bring specific issues/successes
  • Set meeting time and method of communication: before March 28th
    • Skype, email, phone
  • Take notes/summarize all of your check-ins and email to jmathewson﹫wikimedia.org.

Guidelines/Proposed Questions for Professors[edit]

  • How are things going?/What is your experience thus far? (broad, open-ended question)
  • Can you please give me a brief description of the assignment/student expectations?
  • Have students begun editing articles yet?
  • When is the final assignment/product due?
  • What do your students like most about the assignment?
  • What do your students dislike about the assignment?
  • What do they struggle with the most?
  • What is your experience with your Campus Ambassador? (broad, open-ended question)
  • In general how satisfied are you with the Campus Ambassadors? (probe what they like and don't like about their Campus Ambassadors, and how often Campus Ambassadors interact with their students)
  • In general how satisfied are you with the Online Ambassadors? (probe what they like and don't like about their Online Ambassadors, and how often Online Ambassadors interact with their students)
  • What other support resources would be helpful for you and your students? What can we provide for you now? In the future, what would be helpful to have up front?
  • Is the Wikipedia project what you expected when you first signed up for it?
  • What's your favorite part of the Wikipedia project so far? Your least favorite part?
  • Anything else?
  • Have you considered participating in the Wikipedia Education Program again next semester? (This is a good time to start establishing what professors definitely want to join and where we need to recruit more CAs)

Guidelines/Proposed Questions for Campus Ambassadors[edit]

  • How are things going?/What is your experience thus far? (broad, open-ended question)
  • What have students already done as far as the Wikipedia assignments go? What will they do in the next weeks? When is the final product due?
  • Describe the interactions/meetings/workshops you'd had with the professor and the students. (How many times? What went well? What didn't go well? What will you do differently next time?)
  • In general how satisfied are you with how the students are doing with their Wikipedia assignment?
  • In general how satisfied are you with the professor?
  • How is your workload as a Campus Ambassador?
  • What support resources did you realize you lacked? What gaps in your training?
  • Is the Wikipedia project and the Campus Ambassador role what you expected when you first signed up for it?
  • What's your favorite part about being a Campus Ambassador so far? Your least favorite part?
  • Anything else?
  • Are you interested in working as a Campus Ambassador again next semester?
  • Are you interested in doing outreach to recruit more Campus Ambassadors for next semester?

Other Comments/Advice[edit]

  • For Campus Ambassador check-ins, you may be more interested in hosting a few Google Hangout sessions, where you can video chat with many of them at once. This would be a great way to minimize the time on your side, and hopefully most CAs don't have too many sensitive topics to cover. Otherwise, you can suggest they do this with you one-on-one at a later time.